Delays in real time updates

Incident Report for Front

Resolved

This incident has been resolved.

Posted Mar 11, 2019 - 17:59 UTC

Monitoring

Latency is back to normal levels. We are still monitoring.

Posted Mar 11, 2019 - 17:39 UTC

Identified

A higher than usual load is causing some delays in syncing new messages and updated conversations to Front. Our team is working on scaling our infrastructure.

Posted Mar 11, 2019 - 17:25 UTC

This incident affected: Real time events.