Investigating - We're currently investigating search delays and search unavailability for some customers.
Aug 8, 19:18 UTC
App ? Operational
Real time events ? Operational
API and integrations ? Operational
Push notifications ? Operational
SMTP (non-Gmail / O365) ? Operational
Gmail ? Operational
O365 ? Operational
Facebook ? Operational
Twitter ? Operational
Twilio ? Operational
Smooch ? Operational
Intercom ? Operational
Talkdesk ? Operational
Front chat ? Operational
Transactional emails ? Operational
Search engine ? Degraded Performance
Calendar ? Operational
Analytics ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 8, 2022

Unresolved incident: Search is affected for some customers in [us-west-1].

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
Resolved - This incident has been resolved.
Aug 4, 15:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 4, 15:23 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 4, 15:15 UTC
Investigating - We are currently investigating this issue.
Aug 4, 15:05 UTC
Aug 3, 2022

No incidents reported.

Aug 2, 2022
Resolved - This incident has been resolved.
Aug 2, 12:03 UTC
Monitoring - The fix has been deployed, we're monitoring before resolution.
Aug 2, 11:51 UTC
Identified - We have identified the issue and a fix is being deployed.
Aug 2, 11:32 UTC
Update - We are continuing to investigate this issue.
Aug 2, 11:24 UTC
Update - We are getting reports of stuck deliveries for other message types. We are still investigating.
Aug 2, 11:14 UTC
Investigating - Emails sent using SMTP channels are stuck sending. This does not impact Gmail and O365 channels.
We are currently investigating.

Aug 2, 10:49 UTC
Aug 1, 2022
Resolved - This incident has been resolved.
Aug 1, 16:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 1, 15:19 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 1, 15:10 UTC
Investigating - We are currently investigating this issue.
Aug 1, 14:52 UTC
Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.

Jul 27, 2022

No incidents reported.

Jul 26, 2022

No incidents reported.

Jul 25, 2022
Resolved - This incident has been resolved.
Jul 25, 16:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 25, 16:21 UTC
Investigating - We are currently investigating this issue.
Jul 25, 16:15 UTC