All Systems Operational
App ? Operational
Real time events ? Operational
API and integrations ? Operational
Push notifications ? Operational
SMTP (non-Gmail / O365) ? Operational
Gmail ? Operational
O365 ? Operational
Facebook ? Operational
Twitter ? Operational
Twilio ? Operational
Smooch ? Operational
Intercom ? Operational
Talkdesk ? Operational
Front chat ? Operational
Transactional emails ? Operational
Search engine ? Operational
Calendar ? Operational
Analytics ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 24, 2022

No incidents reported today.

Sep 23, 2022

No incidents reported.

Sep 22, 2022
Resolved - This incident has been resolved.
Sep 22, 22:02 UTC
Monitoring - We have deployed the fix. We are now working on retrying all auto-replies that did not get sent in the past 24 hours.
Sep 22, 21:38 UTC
Update - We are continuing to work on a fix for this issue.
Sep 22, 21:11 UTC
Identified - We're aware of an issue that is causing all rule-based autoreplies for Twilio channels to not be sent for the past 24 hours. We believe we've identified the issue and are working on a fix. Once the fix is rolled out, we'll begin retrying all autoreplies that did not send.
Sep 22, 20:53 UTC
Sep 21, 2022
Resolved - This incident has been resolved.
Sep 21, 10:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 10:05 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 21, 09:50 UTC
Sep 20, 2022
Resolved - This incident has been resolved.
Sep 20, 05:20 UTC
Update - We are working with our partner AWS to implement the fix for this issue.
Sep 20, 05:11 UTC
Identified - New signups are currently failing. We've identified the cause and are currently working to fix the issue.
Sep 20, 04:43 UTC
Sep 19, 2022
Resolved - This incident has been resolved.
Sep 19, 17:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 16:58 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 19, 16:52 UTC
Investigating - We are experiencing an issue affecting a small part of our customers that delayed the import of some messages [us-west-2]
Sep 19, 16:52 UTC
Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022

No incidents reported.

Sep 14, 2022

No incidents reported.

Sep 13, 2022

No incidents reported.

Sep 12, 2022
Resolved - This incident has been resolved.
Sep 12, 10:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 12, 10:28 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 12, 10:21 UTC
Investigating - We are currently investigating this issue.
Sep 12, 10:06 UTC
Sep 11, 2022

No incidents reported.

Sep 10, 2022

No incidents reported.