All Systems Operational
App ? Operational
Real time events ? Operational
API and integrations ? Operational
Push notifications ? Operational
SMTP (non-Gmail / O365) ? Operational
Gmail ? Operational
O365 ? Operational
Facebook ? Operational
Twitter ? Operational
Twilio ? Operational
Smooch ? Operational
Intercom ? Operational
Talkdesk ? Operational
Front chat ? Operational
Transactional emails ? Operational
Search engine ? Operational
Calendar ? Operational
Analytics ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 6, 2023

No incidents reported today.

Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023
Resolved - This incident has been resolved.
Jan 31, 15:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 31, 15:31 UTC
Update - We are continuing to work on a fix for this issue.
Jan 31, 15:31 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 31, 15:20 UTC
Update - We are continuing to investigate this issue.
Jan 31, 15:06 UTC
Investigating - We are currently investigating this issue.
Jan 31, 14:51 UTC
Jan 30, 2023
Resolved - This incident has been resolved.
Jan 30, 16:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 30, 16:01 UTC
Investigating - We are seeing some searches for EU customers aren't returning results in a timely manner. We are currently investigating the issue.
Jan 30, 15:46 UTC
Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023
Resolved - This incident has been resolved.
Jan 27, 17:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 27, 16:58 UTC
Identified - The issue has been identified and a fix is being developed.
Jan 27, 16:30 UTC
Update - We are seeing improvements for some customers but are still investigating.
Jan 27, 15:04 UTC
Investigating - We are currently investigating a search issue for some customers.
Jan 27, 14:07 UTC
Jan 26, 2023

No incidents reported.

Jan 25, 2023
Resolved - This incident has been resolved.
Jan 25, 10:54 UTC
Monitoring - We are seeing improvements with the connection to Microsoft and we're continuing to monitor the situation closely.
Jan 25, 09:23 UTC
Identified - Microsoft reported an issue with the Office365 services that can lead to delays when syncing with Front.

Last update from Microsoft:
> We've identified a potential networking issue and are reviewing telemetry to determine the next troubleshooting steps.

Jan 25, 08:07 UTC
Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.