Update - Front is continuing to partner with Microsoft to investigate the channel sync failures. The next update will be within the next 6 hours. Manually re-authorizing the channel in Front's channel settings has worked in some cases, but not all. Please contact support@front.com for assistance.
May 29, 2026 - 18:38 UTC
Update - Front is continuing to partner with Microsoft to investigate the channel sync failures. The next update will be within the next 6 hours. Manually re-authorizing the channel in Front's channel settings has worked in some cases, but not all. Please contact support@front.com for assistance.
May 29, 2026 - 10:42 UTC
Update - Front is continuing to partner with Microsoft to investigate the channel sync failures. The next update will be within the next 8 hours. Manually re-authorizing the channel in Front's channel settings has worked in some cases, but not all. Please contact support@front.com for assistance.
May 29, 2026 - 02:05 UTC
Update - Front is partnering with Microsoft to investigate the channel sync failures and will continue to update here as we make progress. Manually re-authorizing the channel in Front's channel settings has worked in some cases, but not all. Please contact support@front.com for assistance.
May 28, 2026 - 23:36 UTC
Update - Front continues to investigate paths to restore access for affected Office365 channels. Office reports internal errors, which we are trying to work around.
May 28, 2026 - 19:35 UTC
Identified - We are attempting a mitigation step to get impacted channels back online.
May 28, 2026 - 18:57 UTC
Investigating - We are currently investing an issue where a subset of customers are seeing offline O365 channels.
May 28, 2026 - 18:24 UTC
App Operational
Real time events Operational
API and integrations Operational
Push notifications Operational
Rules and Workflows Operational
SMTP (non-Gmail / O365) Operational
Gmail Operational
O365 Partial Outage
Facebook Operational
Twitter Operational
Twilio Operational
Other channels Operational
Front chat Operational
Calendar Operational
Analytics Operational
Knowledge Base Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 29, 2026

Unresolved incident: [office365] Office channels offline preventing emails being sent or received.

May 28, 2026
May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.