All Systems Operational
Uptime over the past 90 days. View historical uptime.
App ? Operational
Real time events ? Operational
API and integrations ? Operational
Push notifications ? Operational
SMTP (non-Gmail / O365) ? Operational
Gmail ? Operational
O365 ? Operational
Facebook ? Operational
Twitter ? Operational
Twilio ? Operational
Smooch ? Operational
Intercom ? Operational
Talkdesk ? Operational
Front chat ? Operational
Transactional emails ? Operational
Search engine ? Operational
Calendar ? Operational
Analytics ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Aug 4, 2020
Search is not working
Resolved - [eu-west-1] This incident has been resolved.
Aug 4, 06:34 UTC
Monitoring - [eu-west-1] A fix has been implemented and we are monitoring the results.
Aug 4, 06:24 UTC
Investigating - [eu-west-1] We are experiencing elevated errors on search queries in the EU region. Searching for conversations, contacts, tags and signatures may be unresponsive at the moment.
Aug 4, 06:19 UTC
Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020
Latency on messages
Resolved - This incident has been resolved.
Jul 28, 13:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 28, 13:36 UTC
Update - We are continuing to work on a fix for this issue.
Jul 28, 13:34 UTC
Update - Messages can appear late in a conversation.
A fix is being implemented.
Jul 28, 13:30 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 28, 13:15 UTC
Jul 27, 2020
Search is not working
Resolved - This incident has been resolved.
Jul 27, 19:30 UTC
Monitoring - [us-west-1] Our search engine is starting to recover.
Jul 27, 19:02 UTC
Investigating - [us-west-1] We are experiencing elevated errors on search queries in the US region. Searching for conversations, contacts, tags and signatures may be unresponsive at the moment.
Jul 27, 18:48 UTC
Search delays [eu-west-1]
Resolved - This incident has been resolved.
Jul 27, 11:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 27, 10:47 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 27, 10:17 UTC
Investigating - Our search cluster in our EU region is experiencing performance problems, search for conversations and recipients is a bit slower. We are working to scale up our search capabilities. [eu-west-1]
Jul 27, 10:13 UTC
Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020

No incidents reported.

Jul 23, 2020

No incidents reported.

Jul 22, 2020

No incidents reported.

Jul 21, 2020

No incidents reported.

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