All Systems Operational
App ? Operational
Real time events ? Operational
API and integrations ? Operational
Push notifications ? Operational
Rules and Workflows ? Operational
SMTP (non-Gmail / O365) ? Operational
Gmail ? Operational
O365 ? Operational
Facebook ? Operational
Twitter ? Operational
Twilio ? Operational
Other channels ? Operational
Front chat ? Operational
Calendar ? Operational
Analytics ? Operational
Knowledge Base ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 4, 2024

No incidents reported today.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024
Resolved - This incident has been resolved.
Nov 26, 02:52 UTC
Update - Our systems have fully recovered. We are now retrying failed tasks.
Nov 26, 00:07 UTC
Monitoring - Microsoft deployed a fix. Our systems are recovering.

Latest update from Microsoft:
> At 20:52 CET
> We're continuing to redirect traffic and apply targeted remediation to impacted servers.
> We've observed initially positive results in some areas, and we're monitoring service health closely as our mitigation workstreams continue in parallel.

Nov 25, 20:26 UTC
Update - Microsoft is deploying a fix

> At 15:27 CET
> We’re monitoring the progress of the fix, which has been deployed to approximately 60% of the affected environments. We’re continuing our manual restarts on the remaining impacted machines.

We are closely monitoring our systems for signs of recovery; however, we have not observed any significant progress at this time.

Nov 25, 15:47 UTC
Update - Microsoft is still investigating the issue; here is their latest update.

> We’re continuing to investigate recent changes, service telemetry and the failure paths to determine the root cause of impact.

Source: https://portal.office.com/Adminportal/Home#/servicehealth/:/alerts/MO941162 (You need to be an O365 admin to be able to access it)

Nov 25, 10:49 UTC
Identified - Our partner Microsoft is experiencing a service degradation affecting Exchange Online mailboxes. You can follow Microsoft Issue ID MO941162 for more details. This may cause outbound/inbound delays for customers using Office 365, as Front cannot connect to Microsoft servers.
Nov 25, 08:41 UTC
Nov 25, 2024
Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.