Update - Front is continuing to partner with Microsoft to investigate the channel sync failures. The next update will be within the next 6 hours. Manually re-authorizing the channel in Front's channel settings has worked in some cases, but not all. Please contact support@front.com for assistance.
May 29, 2026 - 18:38 UTC
Update - Front is continuing to partner with Microsoft to investigate the channel sync failures. The next update will be within the next 6 hours. Manually re-authorizing the channel in Front's channel settings has worked in some cases, but not all. Please contact support@front.com for assistance.
May 29, 2026 - 10:42 UTC
Update - Front is continuing to partner with Microsoft to investigate the channel sync failures. The next update will be within the next 8 hours. Manually re-authorizing the channel in Front's channel settings has worked in some cases, but not all. Please contact support@front.com for assistance.
May 29, 2026 - 02:05 UTC
Update - Front is partnering with Microsoft to investigate the channel sync failures and will continue to update here as we make progress. Manually re-authorizing the channel in Front's channel settings has worked in some cases, but not all. Please contact support@front.com for assistance.
May 28, 2026 - 23:36 UTC
Update - Front continues to investigate paths to restore access for affected Office365 channels. Office reports internal errors, which we are trying to work around.
May 28, 2026 - 19:35 UTC
Identified - We are attempting a mitigation step to get impacted channels back online.
May 28, 2026 - 18:57 UTC
Investigating - We are currently investing an issue where a subset of customers are seeing offline O365 channels.
May 28, 2026 - 18:24 UTC
App
Operational
Real time events
Operational
API and integrations
Operational
Push notifications
Operational
Rules and Workflows
Operational
SMTP (non-Gmail / O365)
Operational
Gmail
Operational
O365
Partial Outage
Facebook
Operational
Twitter
Operational
Twilio
Operational
Other channels
Operational
Front chat
Operational
Calendar
Operational
Analytics
Operational
Knowledge Base
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 29, 2026
Unresolved incident: [office365] Office channels offline preventing emails being sent or received.