All Systems Operational
App ? Operational
Real time events ? Operational
API and integrations ? Operational
Push notifications ? Operational
SMTP (non-Gmail / O365) ? Operational
Gmail ? Operational
O365 ? Operational
Facebook ? Operational
Twitter ? Operational
Twilio ? Operational
Smooch ? Operational
Intercom ? Operational
Talkdesk ? Operational
Front chat ? Operational
Transactional emails ? Operational
Search engine ? Operational
Calendar ? Operational
Analytics ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 4, 2021

No incidents reported today.

Mar 3, 2021
Resolved - This incident has been resolved.
Mar 3, 16:36 UTC
Monitoring - We've identified the issue and Front should be loading conversations now.
We're monitoring
Mar 3, 16:30 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 3, 16:30 UTC
Update - We are continuing to investigate this issue.
Mar 3, 16:10 UTC
Investigating - We are investigating elevated error rates while using the Front client. This can cause actions taken in the Front client to fail
Mar 3, 16:08 UTC
Resolved - This incident has been resolved.
Mar 3, 03:59 UTC
Monitoring - The problem was isolated to a production change that was made and promptly rolled back. We are monitoring the situation and the recovery
Mar 3, 03:23 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 3, 03:12 UTC
Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021
Resolved - This incident has been resolved.
Feb 26, 19:20 UTC
Identified - Our partner Twilio is currently undergoing an outage affecting our SMS and Whatsapp channels. We are waiting to hear from them on an estimated time of resolution. More information can be found here: https://status.twilio.com/
Feb 26, 14:01 UTC
Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.