Elevated errors on imports of O365 Calendars [office365]

Incident Report for Front

Resolved

We've finished deploying the fix and confirmed it is working as intended.
Posted Mar 08, 2023 - 23:58 UTC

Identified

Working with Microsoft, we've identified the issue. We're working on a fix and will update again when we deploy it.
Posted Mar 08, 2023 - 22:47 UTC

Update

Front is in contact with Microsoft's support team and working with them to isolate the issue.
Posted Mar 08, 2023 - 22:19 UTC

Update

Our investigation so far shows that the errors only affect syncing recurring events from O365 calendars to Front calendars. Continuing to investigate root cause.
Posted Mar 08, 2023 - 20:43 UTC

Investigating

We are seeing unexpected errors while syncing O365 calendars to Front.
Posted Mar 08, 2023 - 20:21 UTC
This incident affected: O365 and Calendar.
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