Some conversations are missing from search
Incident Report for Front
Resolved
Everything has been indexed and we're back to normal.
Posted 6 months ago. Feb 26, 2018 - 20:11 UTC
Identified
We have fixed the root cause of the issue and are now recovering.
Posted 6 months ago. Feb 26, 2018 - 17:20 UTC
Update
Our first tests show that the problem only affect a few number of conversations. Our team is looking for more evidences.
Posted 6 months ago. Feb 26, 2018 - 17:08 UTC
Investigating
We are seeing errors indicating that we are unable to index some conversations in our search engine. Our response team is investigating.
Posted 6 months ago. Feb 26, 2018 - 16:55 UTC