Delays in receiving new messages and processing rules

Incident Report for Front

Resolved

This incident has been resolved.

Posted Jul 26, 2023 - 17:22 UTC

Update

We are continuing to monitor for any further issues.

Posted Jul 26, 2023 - 17:17 UTC

Monitoring

A fix has been implemented. New messages are being imported.

Posted Jul 26, 2023 - 17:00 UTC

Update

We have noticed delays in message and rules processing, we have identified the issue and are working on a fix.

Posted Jul 26, 2023 - 16:14 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 26, 2023 - 16:08 UTC

This incident affected: App, Real time events, API and integrations, Push notifications, SMTP (non-Gmail / O365), Gmail, O365, Search engine, Calendar, and Analytics.