All systems have returned to normal. API latency is back to normal levels and all queues have drained. We will continue monitoring to ensure stability.
Posted Nov 04, 2026 - 17:11 UTC
Update
Systems are returning to normal. Most processing queues have cleared, and API latency has recovered to normal levels. A few services are still working through remaining backlogs, so some customers may continue to experience delays. We are monitoring recovery closely.
Posted Nov 04, 2026 - 16:45 UTC
Monitoring
We have applied a fix and currently monitoring our systems.
Posted Nov 04, 2026 - 16:42 UTC
Identified
The issue has been identified and we are currently working to restore performance
Posted Nov 04, 2026 - 16:26 UTC
Investigating
We are experiencing elevated API latency and delays in message processing. As a result, new messages may take longer than expected to appear in inboxes, and some operations may be delayed due to backlogs in our processing queues.
Posted Nov 04, 2026 - 16:24 UTC
This incident affected: App, Real time events, and API and integrations.