Delay messages Chat Third party API degraded performance

Incident Report for Front

Resolved

This incident has been resolved.
Posted Jul 02, 2018 - 15:55 UTC

Monitoring

The provider has resolved the issue. We will keep monitoring.
Posted Jul 02, 2018 - 15:44 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jul 02, 2018 - 14:53 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jul 02, 2018 - 14:45 UTC

Identified

A provider is currently experiencing degraded performance. Users can experience some issue while trying to send a message in Front Chat. We are monitoring their status page.
Posted Jul 02, 2018 - 14:44 UTC
This incident affected: Front chat.
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