Delays in inbound messages and computing inbox counters [by_company_00009]

Incident Report for Front

Resolved

This incident has been resolved.
Posted Feb 03, 2022 - 17:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 03, 2022 - 16:53 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 03, 2022 - 16:03 UTC

Investigating

We are currently investigating the issue [by_company_00009]
Posted Feb 03, 2022 - 15:58 UTC
This incident affected: App and Real time events.