[by_company_00015] Delays on channel imports for a subset of us-west-1 customers

Incident Report for Front

Identified

We are beginning to see improvements in the backlogs.
Posted Nov 12, 2026 - 09:26 UTC

Investigating

We are experiencing backlogs for the queues used to service channel mass imports, which may cause delays when bulk importing messages from newly connected channels. Our monitoring indicates fewer than 10 customers are impacted currently. We are investigating the issue.
Posted Nov 12, 2026 - 08:05 UTC
This incident affects: Other channels.