Delays in indexing new messages for search
Incident Report for Front
This incident has been resolved.
Posted May 11, 2018 - 00:29 UTC
All messages have now been processed and no delays are to be expected.
We are monitoring this.
Posted May 10, 2018 - 23:57 UTC
We've identified the issue coming from our cloud provider Microsoft Azure.
We are currently working to recover the situation and start indexing new messages in Front for search
Posted May 10, 2018 - 23:22 UTC
We are currently investigating an issue with our search cluster.
Only new conversations are affected, in our US datacenter.
Posted May 10, 2018 - 22:37 UTC
This incident affected: Search engine.