Front Status

All Systems Operational

App Operational

Real time events Operational

API and integrations Operational

Push notifications Operational

Rules and Workflows Operational

SMTP (non-Gmail / O365) Operational

Gmail Operational

O365 Operational

Facebook Operational

Twitter Operational

Twilio Operational

Other channels Operational

Front chat Operational

Calendar Operational

Analytics Operational

Knowledge Base Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 15, 2025

No incidents reported today.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

Web app not loading

Resolved - A configuration change was made to the Content Distribution Network that caused the web clients to lose access to files that were needed for startup. The web app couldn't be loaded between 1:48 PM and 2:16 PM PDT. Impact was limited to users who tried to start the app between those times.
Jun 9, 21:00 UTC

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

[us-west-2] [by_company_00008] Delays in analytics data ingestion

Resolved - The backlog of analytics data has been fully processed, and metrics are now up to date.
Jun 5, 07:39 UTC

Identified - We are currently processing a backlog of analytics data. This may cause delays in data availability and temporarily skewed metrics. Our team is actively working to resolve the issue.
Jun 5, 06:45 UTC

Jun 4, 2025

No incidents reported.

Jun 3, 2025

App not loading [us-west-2][by_company_00008]

Resolved - This incident has been resolved.
Jun 3, 16:29 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 3, 16:20 UTC

Investigating - We are currently investigating an issue where some users may be experiencing difficulties with the app not loading and some API calls timing out or returning errors.

We are working to identify the cause and will provide an update shortly.
Jun 3, 15:55 UTC

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.