Front Status

All Systems Operational

App Operational

Real time events Operational

API and integrations Operational

Push notifications Operational

Rules and Workflows Operational

SMTP (non-Gmail / O365) Operational

Gmail Operational

O365 Operational

Facebook Operational

Twitter Operational

Twilio Operational

Other channels Operational

Front chat Operational

Calendar Operational

Analytics Operational

Knowledge Base Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 14, 2025

No incidents reported today.

Sep 13, 2025

Delay importing new messages from Gmail

Resolved - All channels should now be recovered
Sep 13, 00:00 UTC

Update - Continuing to monitor our backlog of messages, the majority of channels have recovered - but still have a small segment still catching up
Sep 12, 23:31 UTC

Monitoring - Fixes are currently rolling out, we are monitoring backlog of unimported messages
Sep 12, 22:44 UTC

Identified - We have an ongoing issue causing delays importing new messages from all gmail channels. We have identified the issue and are currently working on a fix
Sep 12, 22:32 UTC

Sep 12, 2025

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

SSO Authentication Issues - Mobile Apps

Resolved - This incident has been resolved.
Sep 5, 17:09 UTC

Identified - The issue has been identified and a fix is being implemented.
Sep 5, 16:41 UTC

Update - We are continuing to investigate this issue.
Sep 5, 14:41 UTC

Investigating - We are investigating reports of Google SSO and Office SSO login issues on our mobile apps (iOS and Android).
Sep 5, 13:41 UTC

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

API Latency [eu-west-1][by_company_00006]

Resolved - This incident has been resolved.
Sep 1, 17:52 UTC

Monitoring - Response times are stabilizing, though we continue to actively monitor the situation to ensure the issue is fully resolved.
Sep 1, 15:02 UTC

Identified - The issue has been identified and a fix is being implemented.
Sep 1, 14:53 UTC

Update - We are continuing to investigate this issue.
Sep 1, 14:05 UTC

Investigating - We are currently investigating reports of increased latency affecting a subset of customers in the EU region.

Impact: Some customers in EU may experience slower response times or intermittent delays when using our app.
Not all customers in this region are affected.
Sep 1, 14:05 UTC

Aug 31, 2025

No incidents reported.